- sub-total $300.00
- Eco Tax (-2.00) $10.00
- VAT (20%) $60.00
- total $370.00
We offer free delivery on all orders. You can also be assured that all items are securely packaged and fully insured against loss, damage or theft during transit. The outer packaging has no reference to Kiara Diamond or to the contents of the parcel.
15 Day Return Policy
100% refund for returns within 15 days. No questions asked.
We recommend contacting our Customer Service team to receive assistance and suggested methods to return your purchase. Hand over the securely packed item with the return address label and the shipping declaration to the Courier person. Once your returned item is received with us, the quality assurance team will review the returned item. Any items that show signs of wear and tear or have been altered, resized (by a Jeweller other than Kiara Diamonds), or damaged cannot be accepted for return.
Lifetime Exchange Policy
The exchange, return and money back policies are subject to terms & conditions as mentioned below.
- Customized Jewellery which includes personalized/engraved products /ordered in line with specific instructions from Customer is not eligible for return/money back.
|Plain Gold Jewellery||100% of weight on the prevailing rate on the date of exchange||80% of weight on the prevailing rate on the day of exchange No Value for studded stones|
|Diamond Jewellery||Gold Weight:100% of weight at prevailing rate on the day of exchange.Diamond Value: 90% of the value at prevailing rate on the day of exchange||Gold Weight: 100% of the weight at prevailing rate on the day of exchange.Diamond value: 80% of the value at prevailing rate on the day of exchange.|
|Precious Gemstones/studded jewellery||Gold Weight: 100% of gold weight at prevailing rate on the day of exchange.75% on stone value mentioned in invoice.||Gold Weight: 80%of gold weight at prevailing rate on the day of exchange.75% on stone value mentioned in invoice .|
|Platinum||90% on invoice value||80% on invoice value|
|Gold coins||100% on the Prevailing rate||90% on prevailing rate|
|Solitaires||90% on the Prevailing Solitaires rate||80% on prevailing Solitaire rate|
To Return An Item:
1) Contact our Sales Team on (+91) 9373049566
2) Advise the Jewellery Consultant that you would like to return your order.
3) We will send you pre-paid return packaging.
4) Please return your item inside the packaging supplied.
5) All refunds are processed within two weeks from the date the item is received by us. Refunds are made using the same method of payment as was used to make the original purchase.